Shipping policy

Shipping Policy

Effective Date: July 20, 2026

At PikaCard Shop, we are committed to providing a reliable and efficient shipping experience for all customers. Please review our shipping policy below for important information regarding order processing, delivery times, and shipping procedures.

Order Processing Time

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are processed and shipped Monday through Friday, excluding weekends and major holidays.

  • During high-demand periods, product releases, promotions, or holiday seasons, processing times may be slightly longer.

  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Times

Delivery times depend on the shipping method selected at checkout and the destination of the order.

Estimated delivery times are:

  • United States Orders: Approximately 3–6 business days after shipment.

  • International Orders (if available): Delivery times may vary depending on the destination, customs processing, and local postal services.

Please note that delivery estimates are not guaranteed and may be affected by factors outside of our control.

Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

  • Please verify your shipping address before completing your purchase.

  • PikaCard Shop is not responsible for orders shipped to an incorrect address provided by the customer.

  • If an address correction is needed, please contact us as soon as possible before the order is shipped.

Tracking Information

Once your order has shipped:

  • A shipping confirmation email containing tracking details will be sent to you.

  • Tracking updates may take up to 48 hours to appear after shipment.

  • If your tracking information has not updated, please allow additional time before contacting the carrier.

Lost, Stolen, or Delayed Packages

PikaCard Shop is not responsible for delays caused by shipping carriers, weather conditions, customs delays, incorrect addresses, or other circumstances beyond our control.

If your package shows as delivered but you cannot locate it:

  1. Check with household members, neighbors, or your building's delivery area.

  2. Contact the shipping carrier for assistance.

  3. Contact us if you need additional support, and we will do our best to help.

Damaged Packages

If your order arrives damaged:

  • Contact us within 7 days of delivery.

  • Provide your order number and photos of the damaged product and packaging.

  • We will review your request and work with you to provide an appropriate solution.

Shipping Restrictions

Some products may have shipping restrictions depending on destination, regulations, or carrier requirements.

PikaCard Shop reserves the right to refuse shipment to certain locations when necessary.

Contact Us

For questions regarding shipping, please contact:

PikaCard Shop
Email: contact@pikacard.shop
Phone: +1 (479) 345-1674
Address: 699 Devils Hill Road, Woodville, MS 39669, United States